- 25 years of Automotive Aftersales supplier management (parts, accessories, services, consumables)
- Multilanguage negotiations in Dutch, French, German & English (written & spoken)
- Marketingtools analyses: 5P (Product/Price/Promo/People/Place), 3C (Company, Customers, Competition)
- Multichannel Strategy: direct sales, e-commerce (B2B, B2C, B2B4C), shops, telesales
- Getting things done the planned way: Responsable - Organized - Logic - Loyalty - Efficiency
- Identification of customer needs
- Product- / Sales- / Marketing Management / Budgetting / Forecasting / Sales Planning