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Jelle

Field of work Ondersteuning van startende ondernemers
Location Eindhoven, North Brabant, NL
Rate € 90 per hour
Profile views 2085

Experience

Director of Operations

Multi-Value Group

Because I feel that daily grocery shopping should come with the same service as staying at a 5* hotel! Curious why and, more importantly, how? Read more below... My background in hospitality management enables me to do what I love, inspire people to be(come) truly devoted to their customers. Meeting or even exceeding expectations, by providing excellent service, leads to customers becoming genuine promoters of your brand/company. Promoters spend more, return to your stores and can rapidly boost your image through social media. If you grant yourself and your staff to become the best in what you and they love, it is just a matter of time before your business will go from good to great. Besides doing what I love, I try to improve my skillset and expand my network. Populating it with interesting and ambitious professionals, I seek the opportunity to learn and share some experience in return. Want to learn how awareness of behavior can help to thrive ultimate customer expe

Project-, Account- & Business unit Manager

Multi-Value BV

Freelancer

Zakelaar

Mijn geschiedenis reikt tot september 1986, waarna ik via diverse omwegen in aanraking kwam met advies en consultancy op het gebied van ondernemerschap, hospitality, automatisering en klanttevredenheid. Reeds sinds 2011 ben ik naast mijn reguliere werkzaamheden actief als ‘kleine zelfstandige’ onder de naam Stafner. Eind 2017 kwam het besluit om de uitdaging aan te gaan mijn ondernemerschap uit te gaan bouwen en zodoende is op 1 januari 2018 Zakelaar gelanceerd.

Consultant

Index Hospitality Systems BV

Advising and assisting hospitality companies in optimizing their operations and efficiency using our solutions. The Aloha POSsystem has a vast amount of options and modules which are all separately able to be configured. Hence the possibility arises to configure specifically and thus meeting the needs of nearly any entrepreneur in the hospitality-business.

Customer Service Employee

UnitedConsumers

Education

Bc. Hotel- & Eventmanagement

Hogeschool Tio Eindhoven

Electrical engineering & Information technology

Eindhoven University of Technology

Atheneum - N&T

MillHill College

Certificates

Net Promoter© Certified Associate

Satmetrix

Motivation

  • Ondernemerschap
  • Passie
  • Ambitie
  • Innovatie

Qualities

  • Technische achtergrond
  • Mensgerichte instelling
  • Communicatief vaardig
  • Coaching & Training
  • Generalist met brede interesse

Expertise

  • Transparant
  • Origineel
  • Kritisch
  • Enorme drive
  • Gezonde dosis humor

Languages

Dutch

Speak Good
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English

Speak Good
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German

Speak Average
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French

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