Analytical, commercial and organizational change oriented professional. Gaining trust, can act quickly and pragmatically, makes contacts easily and convincing people over with his enthusiasm.
1. Project Manager for Product Marketing Management within the ICT Industry focused on the process/ business side of Customer Relationship Management (CRM (incl. Customer Service).
Areas of specialization: Vendor Management and Change Management
10 years of Project Management, CRM and ICT Industry experience at companies like BT Global Services, CMG Wireless Data Solutions (currently Acision) and KPN.
Experienced in using project management and development methods, tools and techniques like: IPMA (equal to PMI), Prince and Lean6Sigma. Managing projects with for example Agile/ Scrum and Waterfall Method used. Next to this: ITIL certified.
2. Business Consultant focused on SME’s and having a strong specialization on Digital (incl. CRM).
Areas of specialization: CRM Strategy and Implementation and Pre Sales Consultancy.
10 years of Business Consultancy experience of which 5 years SME Industry experience.
Experienced in using consultancy methods, tools and techniques like: Social Media Advertising (like Facebook, LinkedIN and Twitter), Business Model Canvas and Business Process Management.
