Member of the Board of Directors - Leading a team of 6 people - Overseeing presales, project management, customer success & technical support for small to large clients (Danone, XPO, VPK, …) - Contributing to company’s transition to a product company - Built up experience in industrial & logistics by implementing our SaaS solutions in facility, visitor and yard management
- Member of the management committee - Leading a team of 4 people - Overseeing development & support team, implementing toolsets (Zendesk, JIRA, Confluence, …), - Product owner for company’s first SaaS solution
- Business/functional analyst for custom development projects - Supervising developers, leading technical workshops, executing QA, training key users, 3rd line support - Full project responsability (budget, timing, scope)
IT consultancy, web application development and hosting
Ervaring met het opzetten en customizen van Freshdesk.
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